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Privacy Policy

Last updated: April 29, 2026

1. Information We Collect

We collect information you provide directly when you create an account, place an order, or contact us. This includes:

  • Name and contact information (email, phone, address)
  • Account credentials
  • Payment information (processed securely through our payment partners)
  • Order details and preferences
  • Design files and artwork you upload

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate order updates and support
  • Provide customer service
  • Improve our products and services
  • Send promotional offers (with your consent)
  • Comply with legal obligations

3. Data Protection

We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes SSL encryption, secure servers, and restricted access protocols.

4. Cookies and Tracking

We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences. Essential cookies are required for site functionality.

5. Information Sharing

We do not sell your personal information. We may share data with:

  • Service providers (payment processors, shipping partners)
  • Legal authorities when required by law
  • Business partners with your consent

6. Your Rights

You have the right to:

  • Access and update your personal information
  • Request deletion of your account and data
  • Opt-out of marketing communications
  • Request a copy of your data

7. Contact Us

For privacy-related questions, contact us at privacy@solidbrandsolutions.com or write to us at 123 Business Park, Suite 456, Mumbai, Maharashtra 400001.